1. Quality Policy and Objectives

• Describe the company's commitment and expectations regarding quality.
• Define quality objectives such as zero defect rate, customer satisfaction, etc.

2. Quality Management System

• Establish the organizational structure and responsibilities for quality management.
• Define quality management processes and procedures, ensuring detailed quality control requirements and Standard Operating Procedures (SOPs) for each process and step.

3. Raw Material Control

• Implement raw material inspection procedures to ensure stainless steel materials from suppliers meet company quality requirements and standards.
• Ensure traceability and certification of raw materials.

4. Process Control

• Identify Critical Control Points (CCP) during processing and develop related quality control plans.
• Implement inspection and monitoring during processes to ensure products meet specifications and standards at each stage.

5. Inspection and Testing

• Establish product inspection and testing plans, including visual inspection, dimensional measurement, chemical composition analysis, mechanical performance testing, etc.
• Determine inspection equipment, tools, and methods, and ensure regular calibration and maintenance.

6. Non-Conforming Product Control and Handling

• Establish procedures for controlling non-conforming products, including handling, recording, and traceability mechanisms.
• Ensure proper identification and disposition of conforming and non-conforming products.

7. Document Control

• Establish document management and record retention procedures, including archiving and storage of quality records, inspection reports, certificates of conformity, etc.

8. Training and Personnel Competence

• Provide training for quality control personnel to ensure understanding and compliance with the quality management system and SOPs.
• Enhance staff's quality awareness and skills to improve overall quality standards.

9. Customer Complaint Handling

• Develop procedures for handling customer complaints to ensure timely response and resolution, including root cause analysis and implementation of corrective actions.

10. Continuous Improvement

• Implement continuous improvement mechanisms, including regular quality reviews, internal audits, and management reviews.
• Analyze quality data and trends, develop improvement plans to enhance product quality and production efficiency.